We got the system in 2006.Last December system just blow up -destroyed floor..Technicians came-fix the problem-took the check for 180$. After a while, company manager in MN agreed to pay us this 180 $ back...but because the person who file the claim was my mother in law-they write the check on her name not on my husbands or my-actual people who paid to fix the problem and who own the system.
When i called to talk with the person who write the check she in very nasty manner said that thats not her problem. They pay to the person who file the claim and they dont have a time to look who own this system or who pay to fix this. Nice practice,right?
So im going to contact consumer affair in TN (where i live) along with BBB and i will go from there. And i will NEVER EVER recommend Eco Water to any one except my enemies.
Monetary Loss: $180.