Not resolved
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Called local water company to change residential water filter.I am on a water well.

The technician arrived and had no idea what to do. ( bad sign) he called his office for instructions and proceeded to turn off the water but not the well pump. When he finished there was no water. The well pump had failed.

ON my receipt ( mailed to me only at my request ) 2 weeks later, it stated: " no further testing of water possible because owner had to leave". A complete fabrication. I contacted the owner " David Joslin," with my concerns, and he denied any responsibility. Here's where it gets strange.

I began receiving phone calls and letters from him requesting to come to my house and talk about the problem. For what? He already said the well pump failure was not his fault. I sent him a certified letter advising him not to call me, and since then have received 4 calls from EcoWater, and 2 voice mails from an employee of his telling me it's time for a filter change.

I reported him to the BBB, and he appears to be harassing me.Next step is a complaint with the Lubbock P.D.

Review about: Ecowater Systems Water Filtration System Repair.

Reason of review: Poor customer service.

Monetary Loss: $16000.

Preferred solution: Full refund.

I didn't like: Impossible to talk with co rep.

Had an Experience with Ecowater Systems?

Write a review


Terms of Service
Post Comment

You May Also Like

Waste Pro USA - Recycle bin just skipped ! And not emptied Waste Pro USA "I called twice as I was the ONLY one on my block that did not get my recycle bin emptied!I was assured it would be addressed.Well it is now 8:30pm..." Read more Missouri Wind And Solar - Bad review's done buy people paid by Thermodyne systems Missouri Wind And Solar "We purchased a Missouri Freedom General 2- 48/96V 2000W turbine,Coleman 440 HVA charge controller,10,000W Aims inverter/charger,48V Diversion dump load resistor(4resistor dump),3phase break switch,100A fuse and holder and all the goodies..." Read more Republic Services is it legal Extortion and Fraud or Illegal Republic Services "They took two of my payments and credited a closed account. Causing the open account to go delinquent and charged with multiple lien fee's. They promised me they would apply..." Read more House Of Energy Is Bad Energy!  Do Not Do Business With Them! House Of Energy "Back on Wednesday, October 14, 2015, I paid $40.37 cents in U.S. Dollars to buy a Necklace With A Very Special Stone To Bring Out Positive Energy and boy What..." Read more Pentair master temp 400 pool heater Pentair "I had this Pentair Master Temp 400 model brand new and paid about $3000 thru a pool repair company, it started leaking within few months, I was thinking it maybe..." Read more Shopify - Scam/Rip Off Shopify " I ordered two bras off the website. Got a email confirmation of my order never got a tracking number emailed customer service never got a reply over a month..." Read more Discount Tire Store Txh56 On 2927 Southwest Fwy 77098 - Took almost 3 hours to service a tire. Discount Tire Store Txh56 On 2927 Southwest Fwy 77098 "I arrive at 11:15 AM. They let me know my truck is ready at 1:50 PM and told me I have to pay for a new warranty. They replace the..." Read more Ray Padula - Terrible Product and  Customer Support Ray Padula "I have bought the sprinkler system a couple of years ago but used for the first time late last year. Now the nozzles are pointing downward and do not come..." Read more