In 2016 when the technician came to replace the filters on my Eco water system, He said the membrane needed to be replaced,but he didn't have one on his truck so he would come back. He did not come back and I had run out of the Eco water I had stored and it had been 2...Read more
We purchased the softener around 5 years ago. It was a brand new house to us so I really can’t account for the water beforehand. They did some “magic” water demonstrations (stuff anybody can make happen to any water I later learned). The filters are $80 to $120 each (3...Read more
My system was full of brine water one day and not operating. I called Eco for service. They wanted their $175 service fee up front. the tech arrived while we were away and turned the motor on, cycled the system, and left. No service was done. He left a note and bill....Read more
Not returning phone calls. Sale was based on bribery and false information.Read more
Buyer Beware! First and foremost if contacted by either Kyle or Dustin hangup immediately or close the door. These two individuals have been taught very well in the art of deception and deceit. Masters at double speak and will not back up the product or their words....Read more
The customer service is the worst you can imagine. From the very beginning when they sent people in yogin suits to install the system and after having a lick that damaged my kitchen cabinet. Is been over 3 months and the problem has not been fixed. They keep tossing...Read more
Last year I bought a central chloramine system from Ecowater for my home. It constantly leaks carbon into my water lines. I have carbon in my sinks and toilets. I am washing my clothes in carbon. I am supposed to be able to drink this water, but don't like the idea of...Read more
I didn't like
- System quality
This company needs to drug test the idiots who showed up to my house were high as a kite and didn’t know anything. No resolution. This idiotic bald middle eastern descent retard smelled like a pound.Read more
FROM beginning this has been POOR customer relations . AFTER installation & i paid costs is when I was informed the coupon from their website they WILL not honor. THen AFTER several calls i had made expressing that I do not believe the system is working, NO salt is...Read more
Ecowater Systems - What a load of crap!!!
My 79 year old mother has been renting a water softener for approximately 40 years at 20 dollar's a month and when I try to go in and purchase the old one she's had since about 2013 they try to charge me the same price as a NEW ONE SITTING IN THE SHOWROOM. Disgusted with the "Deal" they offered a loyal customer.
Saint Louis, Michigan
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