Product: Ecowater Systems Water Softener Clear all filters (11 of 11 reviews match)
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Ecowater Systems - What a load of crap!!!

My 79 year old mother has been renting a water softener for approximately 40 years at 20 dollar's a month and when I try to go in and purchase the old one she's had since about 2013 they try to charge me the same price as a NEW ONE SITTING IN THE SHOWROOM. Disgusted with the "Deal" they offered a loyal customer.
2.4
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Saint Louis, Michigan
Product
Ecowater Systems Water Softener
#1161128
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Ecowater Systems - Water softener leaking??/

Water coming out from the bottom of softener. Not running just damp spot. {{Redacted}}
4.7
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Value for money
Product
Ecowater Systems Water Softener
I liked
  • First time user
I didn't like
  • First time user
#1143239
Have a Reverse Osmosis system we bought through Costco.Shortly after the warranty the thing started leaking. Called for service - was charged 186.00 for 15 minutes of work - replaced two seals. Two hours after the tech left the system was fully pressured and was...
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1.0
Product
Ecowater Systems Water Softener
I didn't like
  • Customer service charged 186 dollars 15 minutes of work lied to
#1132523
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Ecowater Systems - Does not soften water all the time

Hard water during the week and alot of the month
Product
Ecowater Systems Water Softener
#1050471
The two times in the time we had this system, was only to clean the screen or filter, not sure what they called it exactly, they came right out and the serviceman was knowledgeable and knew exactly what to do and it was done in no time. He was friendly and professional. I would recommend ecowater systems...
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4.7
Product
Ecowater Systems Water Softener
#994981
Had to wait for over a month to get product and when it arrived the box it came in had an empty cheetos bag in it.Horrrible coustomer service and Horrible managment all around a bad company. Take your buisness elsewhere. After purchasing the product did not preform how...
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Product
Ecowater Systems Water Softener
I didn't like
  • Impossible to talk with co rep
  • Customer service
  • Lousy customer service
#964781
We just moved into a new home in Ocala, FL.of course the moment you move in you start receieving calls from everyone and their mother trying to sell you something. Well within a few weeks of being in the home we started noticing the lime scale so we took ECO up on...
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Anonymous
Anonymous

Thank you for sharing your concerns with our team. We apologize for any issues you’ve experienced and we appreciate hearing your feedback. Our team would love to provide a bet...

Anonymous
Anonymous

Please please call us. 352-401-1818.Also, Please have your neighbor give us a call. We would be happy to honor the EcoWater manufacturers warranty. If he calls I will personal...

1.3
Product
Ecowater Systems Water Softener
I didn't like
  • Bad customer service
  • Impossible to talk with co rep
  • Bad equipment
#858013
Can anyone explain Lifetime warranty to me. We purchased a water softener. Our warranty says that they guarantee that for the lifetime of the original owner, the Mineral tank will not rust, corrode, leak, burst, or in any other manner fail to perform its proper...
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2.0
Perth-Andover, New Brunswick
Product
Ecowater Systems Water Softener
I liked
  • Results
I didn't like
  • Bad equipment
#693750
I bought a water softener from these folks about 11 years ago for a lot of money - over $1,800 x who gave me loads of soap which I didn't really particularly care for nor did I have the storage for. But they sold me on the lifetime warranty. Today, my unit appeared to...
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Anonymous
Bakowaterman

Honestly you sound like your a competitor in the water business and I BELIEVE YOUR A FAKE

EcoWaterSystems2014
EcoWaterSystems2014

As a manufacturer, we are sorry to hear about your experience.All appliances, including water softeners have a life cycle and require maintenance from time to time. As such, ...

3.0
Product
Ecowater Systems Water Softener
#613280
I have had my unit for 6 years and just had my first problem. Some kind of disc cracked in the control unit. I called the plumbing co. Heritage plumbing in West Plains, Mo. I told him it was constantly dripping from the drain line. He said he had had a few units...
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Product
Ecowater Systems Water Softener
#473042