Product: Ecowater Systems Customer Care Clear all filters (8 of 8 reviews match)
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I purchased an Eco Water System from a neighbor and was pleased with the system, however I was told to choose products from them (come included with the system) that I would receive by mail with 30 days.The system was installed in late March early April 2017. My rep...
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Anonymous
Txguy627

Wow, and Costco is now selling these products! Glad I read this information before committing to such a large purchase.

2.6
Product
Ecowater Systems Customer Care
I didn't like
  • There is no customer service to depend on
#1101253
Bemidji Ecowater....Absolutely the worst service we have ever experienced.I would rate the system itself as good, but the service is bad...bad...bad!!! We called them for service, they never come, then they say they have no record of us calling, finally they come. I...
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Anonymous
Anonymous

Worst system ever go with pro NRV awesome system

1.0
Product
Ecowater Systems Customer Care
#1006939
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Ecowater Systems Customer Care Review

I recently called their service dept to come out and test the water and they wsnted to charge 110.00 dollars. I would strongly recommend if you are thinking of a water system such as this. Do not.
Product
Ecowater Systems Customer Care
#985135
After being two months late delivering salt, the serviceman told me I needed a new water softener instead.The cost was in the mid-three thousand dollar range. I found a great replacement from another company, though, for over a thousand dollars less. Ecowater was...
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Anonymous
Costco Member

The water system is good, but the services are really really bad. I had my system for 2 years and still i can not get any service? I am ending up having to buy another water u...

2.3
Product
Ecowater Systems Customer Care
#969588
I can't speak about the quality of the product because I suppose even the best stuff needs maintenance and repairs at times, but at what I am appalled is the customer service and complete rogue lack of oversight or professionalism among those this company hires to...
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Product
Ecowater Systems Customer Care
#949604
The sale representative Van was very pleasant and tried her best to get me a best deal as possible.The installer Mike was very knowledgeable and very efficient. My install was complicated for both the salt tank/big blue and the RO system in the kitchen but Mike took...
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3.9
Product
Ecowater Systems Customer Care
I liked
  • Feeling of knowing my water is safe for my family
#921686
I wrote a month ago wanting someone to contact me, well you did just to let me know that though I have about 6500.00 worth of damage TO MY KITCHEN I was late on my payment and second call was to ASK me if I needed my filter changed REALLY????? If I don't hear from...
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1.0
Gering, Nebraska
Product
Ecowater Systems Customer Care
#897746
Usually company's that allow complaints to go unheard don't care...Well the owner of this company indeed cared and had the sense of urgency & honor of "principle" and "character" the owner Brian corrected the situation immediately and in retrospect I should have called...
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4.5
Product
Ecowater Systems Customer Care
I liked
  • Quality units
#874836