Purchased a new R350 system with cash. Was working fine for 4 months then water tasted like and smelt like dirt.
Owner stated we never bought a system from them. Was sent a set of filters to see if problem woykd go away. Problem persisted and whole tank under sink and new membrane installed with new sock like filter. Was told our problem should be fixed .
Problem still persists and now all calls placed to owner are being dodged and no return calls given.
I had seen that the owner was nailed from BBB for not having licensed installers. I still to this date for having our system for 2 yrs cannot get equitable relief .
Product or Service Mentioned: Ecowater Systems R350 Water Filtration System.
Reason of review: Damaged or defective.