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Called local water company to change residential water filter. I am on a water well. The technician arrived and had no idea what to do. ( bad sign) he called his office for instructions and proceeded to turn off the water but not the well pump. When he finished there...
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1.6
I didn't like
  • Impossible to talk with co rep
#1048880
Bemidji Ecowater....Absolutely the worst service we have ever experienced. I would rate the system itself as good, but the service is bad...bad...bad!!! We called them for service, they never come, then they say they have no record of us calling, finally they come. I...
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1.0
#1006939
I have had an ecowater water softener system for over five years now and love my on demand system. Before that, I had owned a Culligan system and this ecowater softener out performs the Culligan softener and is virtually problem free except for every few years, we...
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4.7
#994981

Ecowater Systems - Does not soften water all the time

Ecowater Systems
#1050471
Hard water during the week and alot of the month
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Ecowater Systems 3502 Water Filtration System Review

Ecowater Systems
#1004739
5.0
We've had the system for about a month now and we love it. Our cloths are cleaner and I have the satisfaction of knowing my kids wont be bathing in chlorine.
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Short Review on January 31, 2017

Ecowater Systems
#1000253
1.0
If you are going to buy the system ,the employee will happy to help you. If you already had a syetem, they will keep on telling you what is wrong with the old system and telling you to get a new one. This is how this company do their business. I will never buy from this company.
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Ecowater Systems Customer Care Review

Ecowater Systems
#985135
I recently called their service dept to come out and test the water and they wsnted to charge 110.00 dollars. I would strongly recommend if you are thinking of a water system such as this. Do not.
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After being two months late delivering salt, the serviceman told me I needed a new water softener instead. The cost was in the mid-three thousand dollar range. I found a great replacement from another company, though, for over a thousand dollars less. Ecowater was...
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Anonymous
Costco Member

The water system is good, but the services are really really bad. I had my system for 2 years and still i can not get any service? I am ending up having to buy another water u...

2.3
#969588
After being 2 months late delivering salt, Ecowater tried to sell me a new water softener for almost $4000.00. They didn't leave any salt, therefore. In obvious anger that I went and found a better, cheaper water softener elsewhere, Charles called me to tell me he's...
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#969581
Had to wait for over a month to get product and when it arrived the box it came in had an empty cheetos bag in it. Horrrible coustomer service and Horrible managment all around a bad company. Take your buisness elsewhere. After purchasing the product did not preform...
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I didn't like
  • Lousy customer service
  • Impossible to talk with co rep
  • Customer service
#964781
I can't speak about the quality of the product because I suppose even the best stuff needs maintenance and repairs at times, but at what I am appalled is the customer service and complete rogue lack of oversight or professionalism among those this company hires to...
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The sale representative Van was very pleasant and tried her best to get me a best deal as possible. The installer Mike was very knowledgeable and very efficient. My install was complicated for both the salt tank/big blue and the RO system in the kitchen but Mike took...
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3.9
I liked
  • Feeling of knowing my water is safe for my family
#921686
I have had nothing but excellent service and quality products since day one. The Owner Brian in Vegas helped bail me out of trouble on day one of moving into my new home. Not only did he come out to help ease my pain (leak in the wall from a non-skilled installer), but...
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5.0
#918808
Wow, these comments blow my mind. I have worked at Fresno Ecowater for quite a while and I know some things to be utterly different. First of all, the girls running the office there are really sweet. As a company that is covering an area as large as we cover the phones...
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5.0
I liked
  • Feeling of knowing my water is safe for my family
  • Efficient salt usage
  • Great manufacturer
#912661