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4.0

Please note that any EcoWater water softener you purchase is from an INDEPENDENTLY OWNED business; NOT EcoWater themselves. You may, indeed, have an issue with the company who sold you the equipment and that is fair to submit such a review.

But to say that ECOWATER is a BAD company because of a representative is inaccurate. Please DO contact EcoWater directly if you do not get satisfactory results from the dealer from whom you purchased the equipment: 1.888.WATER.OK

Oh. I must type in 20 more words for this review to be issued so again, note, ECOWATER is a manufacturing company.

You can only purchase their equipment through a dealer. If you are unhappy, please note it is with the DEALER and not ECOWATER.

Reason of review: Good quality.

Location: Seattle, Washington

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Not buying your argument Ecowater...since YOU have chosen to sell your product through independent installers, you have the duty to make sure they are doing quality work for YOUR customers!! You can't duck behind the "we only manufacture the product" argument!

When I buy a Ford or Chevy I'm not only buying the "product" but the dealerships services for years to come. Those companies hold standards for their independent dealers and they are smart enough to know that if they don't folks will stop buying their products...get your head out of the sand and stick up for those spending $$$'s on your product.

When I spend $4K + on a product, I want it right and don't care to hear excuses and finger pointing...based on these reviews I'm now going to look at other systems and suggest you reconsider your distribution/installation program. Obviously, YOUR customers aren't happy...step up and make it right!!

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