EcoWater Systems Complaints and Reviews

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  • Customers like
    • System and results1
  • Customers don't like
    • Customer service1

  • Jun 25
  • Utility
  • Nokomis, Florida
  • Under Sink Osmosis System
  • 85
  • REVIEW RATING 4/5

I inherited an RO system when we purchased our present house. Since Eco is in Naples with a number of stores in nearby communities, Venice, FL. being the one we use, I've found the don't honor their warranties and their prices are outrageous. We have had problems with the storage tank becoming water logged. Eco replaced it several times under warranty but even though it failed in just six... Read more

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  • Jun 19
  • Utility
  • Knoxville, Tennessee
  • Positive Experience
  • 100
  • REVIEW RATING 4/5

This is our second water system that we have purchased from ECO water and have had them install it, and we would not use any other system or work with any other company... The first system we had was installed in 2005 and was installed on our boat. When we moved into our condo in May 2015 we knew we had to have another filter put in here as well. We Love working with Eco water and the entire... Read more

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  • Jun 17
  • Professional Services
  • Maryville, Tennessee
  • Positive Experience
  • 108
  • REVIEW RATING 4/5

Water treatment....we really needed it. the water was over chlorinated...and this is kidney stone alley... Steve got a skin reaction on his head from the water..that was making him nuts...so our choice was a treatment system...that others in the neighborhood have had and gave me good reviews on... Eco Water Systems//// The first twenty four hours...two showers...and Steves Skin reaction was 85 %... Read more

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  • Jun 15
  • Utility
  • Cosby, Tennessee
  • Water Filtration System
  • 129
  • REVIEW RATING 4/5

Had my system for a little over 4 years and having issues. Paid $4,800 when installed And was told it would take "Virtually All" impurities out, just add salt. Worked great....first 6 months. Now I Was told I need a $1,800 "pre-filter" now that warranty is almost up. Totally different advertisement about about their system now. My $4,800 water filter needs a water filter, LOL! I'm Going to a... Read more

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  • Jun 08
  • Household Services
  • Maryville, Tennessee
  • Water System Installation
  • 120
  • REVIEW RATING 4/5

“I have been a customer of ECOwater and Advanced Water Systems since March of 2000 and I am extremely satisfied with with their services and products! I have the whole package; I have a UV light, a water softer and all the different types of filters that come with my system. I have worked with the owner of ADVANCED WATER SYSTEMS, Gary, and various other employees since I first used their... Read more

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  • Mar 25
  • Utility
  • Phoenix, Arizona
  • Water Softener
  • 1
  • 1
  • 1954
  • REVIEW RATING 5/5

I bought a water softener from these folks about 11 years ago for a lot of money - over $1,800 x who gave me loads of soap which I didn't really particularly care for nor did I have the storage for. But they sold me on the lifetime warranty. Today, my unit appeared to be filling with water so called them. They wanted $105 just for the service call and when he got here, he informed me I needed... Read more

Was this review helpful? 14 4

We need to call them don't know there number please call me at 505-435-4824 asap Add comment

  • Feb 16
  • Utility
  • Conway Springs, Kansas
  • Water Filtration System
  • 1
  • 1
  • 1755
  • REVIEW RATING 5/5

We purchased an Eco Water System a few years ago. We most likely over paid-- living in a community with high nitrates constant water alerts. We felt our families health was worth the service. At first they were very nice, helpful, informative-- now I think strong persuasive skills. We were pleased with the unit and water. Our issues lied when it came time to order and exchange our filters. We... Read more

Was this review helpful? 4 2

  • Feb 07
  • Utility
  • Drinking Water System
  • 1
  • 1
  • 1657
  • REVIEW RATING 5/5

I had a survey done at my door, two days later this guy is testing my water in my kitchen. It all happened really fast. But my husband and I decided to purchase they system. We love it, I would have liked more time to think about it at the time before we bought it, but now I wouldn't dare drink tap water or bathe in city water. Thanks ECO I'm spoiled now. My only complaint would be the phone... Read more

Was this review helpful? 7 2

  • Dec 08, 2014
  • Utility
  • Auburn Hills, Michigan
  • Reverse Osmosis System
  • 1099
  • REVIEW RATING 5/5

I bought a RO system from ECOwater and noticed the floor getting wet. somewhere around the hose leaked. Put on a new tap and did not tighten bolt under sink tight enough. had water leak under the counter and would not send out a repair person again. Called owner and he would come out but on the day he said he would come out he did not. very irritating. Called many times about having the owner... Read more

Was this review helpful? 6 4

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