EcoWater Systems Complaints and Reviews

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  • Customers like
    • System and results1
  • Customers don't like
    • Customer service2
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    • Bad equipment1

  • Jul 29
  • Plumbing
  • Leander, Texas
  • Ecowater Water System
  • 2
  • 2
  • 344
  • REVIEW RATING 5/5

This company is owned by the Dennis Benefield brother of Adam Benifield who owned Revolution water. They are NOT APPROVED by the BETTER BUSINESS BUREAU!!!! Revolution water sold me inadequate system the all in one, that is not the industry standard. It breaks all the time. Revolution water promised me a life time warranty and they did not honor the warranty. I have had to pay for repairs, despite... Read more

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  • Jul 27
  • Utility
  • Dallas, Texas
  • Ecowater Systems Staff
  • 1
  • 1
  • 159
  • REVIEW RATING 4/5

Jim O Brien is a happy go lucky guy that always has a positive outlook on life no matter how bad things are. He uplifts everyone around him with his positive and glass is half full attitude and does not deserve the criticism he is receiving from this review. He is a relentless salesman who never hears the word no but he genuinley believes in the product he is selling and knows that everyone... Read more

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  • Jul 12
  • Utility
  • Fort Myers, Florida
  • Ecowater Water Softener
  • 328
  • REVIEW RATING 5/5

We live in a rural part of Collier County in Southwest Florida. There is no city service so we have to get our water from wells. The Ecowater system was installed in our home when it was built in 2007. It never worked properly. The system was supposed to remove iron and sulfur but never did. While the builder was in business(housing market crashed and builder went out of Business) the... Read more

Was this review helpful? 2 0

  • Jul 06
  • Installers
  • Venice, Florida
  • Ecowater System
  • 212
  • REVIEW RATING 4/5

Purchased a brand new system that has never been correctly installed even after SEVEN call-backs. Leaky fittings, broke the fittings on my pump, replaced it with 1/2 horse cheapie so now I have no water pressure. Service workers are arrogant and even the owner came out, saw the system leaking everywhere and tried to tell me my well is failing...of course that's going to cost me even more! They've... Read more

Was this review helpful? 1 0

  • Jun 25
  • Utility
  • Nokomis, Florida
  • Under Sink Osmosis System
  • 1
  • 1
  • 253
  • REVIEW RATING 5/5

I inherited an RO system when we purchased our present house. Since Eco is in Naples with a number of stores in nearby communities, Venice, FL. being the one we use, I've found the don't honor their warranties and their prices are outrageous. We have had problems with the storage tank becoming water logged. Eco replaced it several times under warranty but even though it failed in just six... Read more

Was this review helpful? 2 0

  • Jun 19
  • Utility
  • Knoxville, Tennessee
  • Positive Experience
  • 278
  • REVIEW RATING 5/5

This is our second water system that we have purchased from ECO water and have had them install it, and we would not use any other system or work with any other company... The first system we had was installed in 2005 and was installed on our boat. When we moved into our condo in May 2015 we knew we had to have another filter put in here as well. We Love working with Eco water and the entire... Read more

Was this review helpful? 2 0

  • Jun 17
  • Professional Services
  • Maryville, Tennessee
  • Positive Experience
  • 256
  • REVIEW RATING 5/5

Water treatment....we really needed it. the water was over chlorinated...and this is kidney stone alley... Steve got a skin reaction on his head from the water..that was making him nuts...so our choice was a treatment system...that others in the neighborhood have had and gave me good reviews on... Eco Water Systems//// The first twenty four hours...two showers...and Steves Skin reaction was 85 %... Read more

Was this review helpful? 2 0

  • Jun 15
  • Utility
  • Cosby, Tennessee
  • Water Filtration System
  • 282
  • REVIEW RATING 4/5

Had my system for a little over 4 years and having issues. Paid $4,800 when installed And was told it would take "Virtually All" impurities out, just add salt. Worked great....first 6 months. Now I Was told I need a $1,800 "pre-filter" now that warranty is almost up. Totally different advertisement about about their system now. My $4,800 water filter needs a water filter, LOL! I'm Going to a... Read more

Was this review helpful? 1 0

  • Jun 08
  • Household Services
  • Maryville, Tennessee
  • Water System Installation
  • 190
  • REVIEW RATING 4/5

“I have been a customer of ECOwater and Advanced Water Systems since March of 2000 and I am extremely satisfied with with their services and products! I have the whole package; I have a UV light, a water softer and all the different types of filters that come with my system. I have worked with the owner of ADVANCED WATER SYSTEMS, Gary, and various other employees since I first used their... Read more

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  • Mar 25
  • Utility
  • Phoenix, Arizona
  • Water Softener
  • 1
  • 1
  • 2269
  • REVIEW RATING 5/5

I bought a water softener from these folks about 11 years ago for a lot of money - over $1,800 x who gave me loads of soap which I didn't really particularly care for nor did I have the storage for. But they sold me on the lifetime warranty. Today, my unit appeared to be filling with water so called them. They wanted $105 just for the service call and when he got here, he informed me I needed... Read more

Was this review helpful? 15 4
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